DNS outage

Incident Report for Cratejoy

Resolved

This incident has been resolved.

Posted Jul 17, 2020 - 17:15 CDT

Update

We have some confirmations the outages affected google infrastructure and cloudflare (one of our upstream providers), all seems re-routed or recovered at this time.

Posted Jul 17, 2020 - 16:57 CDT

Monitoring

We're seeing a recovery of request rates across services

Posted Jul 17, 2020 - 16:39 CDT

Investigating

There's currently some sort of event happening affecting a large segment of internet services. It seems to be dns related, we'll post here as we learn more.

Posted Jul 17, 2020 - 16:35 CDT

This incident affected: Storefront, Merchant Portal, Marketplace, and API.