All Systems Operational
API ? Operational
Merchant Portal ? Operational
Storefront ? Operational
Marketplace ? Operational
EasyPost - API ? Operational
Stripe - API ? Operational
Mailgun - API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 25, 2017

No incidents reported today.

Feb 24, 2017

No incidents reported.

Feb 23, 2017

No incidents reported.

Feb 22, 2017

No incidents reported.

Feb 21, 2017

No incidents reported.

Feb 20, 2017

No incidents reported.

Feb 19, 2017

No incidents reported.

Feb 18, 2017

No incidents reported.

Feb 17, 2017
Resolved - This incident has been resolved.
Feb 17, 10:51 CST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 17, 10:36 CST
Investigating - Storefronts, merchant portal, and marketplace remain unaffected.

To login to the merchant portal, please visit https://my.cratejoy.com/v/login
Feb 17, 10:06 CST
Feb 16, 2017
Resolved - This incident has been resolved.
Feb 16, 11:56 CST
Monitoring - 10:27AM CST - We initiated a new code release that included an update to one of our dependencies, pylibmc. The build failed to complete the rollout to a portion of the storefront servers which resulted in intermittent storefront failures. A rough initial impact investigation tells us that this affected roughly 1200 distinct server request and about 600 people.

10:56AM CST - The code release was rolled back to a previous version which reduced the number of intermittent failures but left some users in a broken state due to a cookie being set on their browser.

11:18AM CST - We approved a fix and released to one server in order to monitor and verify the fix before full-scale release.

11:27AM CST - The fix was rolled out to all production servers.

11:30AM CST - Fix is live, we are continuing to monitor the issue.
Feb 16, 11:35 CST
Investigating - We are experiencing occasional storefront outages and are currently investigating the issue.
Feb 16, 10:57 CST
Feb 15, 2017

No incidents reported.

Feb 14, 2017

No incidents reported.

Feb 13, 2017

No incidents reported.

Feb 12, 2017

No incidents reported.

Feb 11, 2017

No incidents reported.