AWS Intermittent DNS Resolution errors affecting export

Incident Report for Cratejoy

Resolved

AWS is still reporting issues, but we've seen improved success. Updates here https://status.aws.amazon.com/

Posted Oct 22, 2019 - 16:30 CDT

Identified

We've seen a few reports of this. If you receive a connection error/host not found error when trying to retrieve a completed export, you may need to retry.

Posted Oct 22, 2019 - 16:04 CDT

This incident affected: Merchant Portal.