Marketplace errors

Incident Report for Cratejoy

Resolved

Our mitigations worked and our marketplace error rates subsided around 11:00 AM CST

The underlying issue still exists within AWS and we're monitoring.

Posted Nov 25, 2020 - 11:46 CST

Monitoring

We've put some tweaks in place to help mitigate the issue upstream.

Posted Nov 25, 2020 - 09:42 CST

Investigating

We're seeing a spike in errors on the marketplace. It looks like it is related to a degraded system in our cloud provider and we're looking to mitigate while they repair.

Posted Nov 25, 2020 - 09:16 CST

This incident affected: Marketplace.