Increased error rates

Incident Report for Cratejoy

Resolved

Between 8:41 PM and 8:44 PM CST we saw a spike of errors due to increased latency across multiple networks. During this time period marketplace became unavailable, while api and store front services experienced a high error rate.

Posted Feb 17, 2020 - 21:21 CST

Update

We are continuing to investigate this issue.

Posted Feb 17, 2020 - 20:49 CST

Investigating

We're investigating a spike in errors

Posted Feb 17, 2020 - 20:45 CST

This incident affected: Storefront, Merchant Portal, Marketplace, and API.